Terms & Conditions
The Music Initiative - Student Data and Privacy Policy
This document details what you can expect us to do with your personal information.
Our Contact Details
Postal Address:
The Music Initiative, Victory House, Thames Industrial Park, East Tilbury RM18 8RH
Email:
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
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Names (Student and Parent/Carer)
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Contact details (email and phone number)
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Addresses
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Student Date of birth
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Health information (including health conditions, allergies and dietary requirements)
Lawful Bases
Our lawful bases for collecting or using personal information to provide services and goods are:
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Consent
How we obtain personal information
We obtain personal information from:
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People directly
How long we keep information
We are required under UK tax law to keep customer’s basic personal data (name, address, contact details) for a minimum of 6 years after which time you can request its destruction. Information supplied through the contact form is stored on our servers until you request its deletion regardless of whether or not you become a customer.
Sharing information outside the UK
Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.
Your data protection rights
Under data protection law, you have rights which include:
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Your right of access - You have the right to ask us for copies of your personal data.
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Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
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Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
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Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
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Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
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Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
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Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
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To make a data protection rights request, please contact us using the contact details at the top of this privacy notice. If you make a request, we have one calendar month to respond to you.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details provided at the beginning of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s OfficeWycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113